![]() ![]() Check if there is a profile named AdminPrefs or other profile you know that you did not set up on your Mac and delete it.ģ. ![]() If there is none you may skip this step.Ĭ. Note: Profiles won't be visible until you have at least one profile installed. Some malware will install a malicious configuration profile that forced the home page of your browser. Restart your Mac for the changes to take place. Choose any recently-added suspicious applications and use the "-" or minus sign to disable all the suspicious apps.Į. Go to the Apple menu → System PreferencesĬ. Most malware will try to enable itself automatically when you log in to your mac.Ī. Have you tried the following steps to manually remove the redirection on your MAC? If you remain unable to resolve the problem, please write back. For example, the Internet Plug-Ins, Input Methods, InputManagers, and ScriptingAdditions folders it describes in that Support document are either completely empty or absent on the Macs I typically use. None of the Internet Plug-ins that appear in the report you posted are required for normal operation, so I suggest you remove all of them. The applicable section is likely to be " Remove Internet plug-ins and other add-ons" and the Support documents that follow "Learn more". If the problem does not occur in Recovery mode, but returns after restarting your Mac normally, please read If Safari is slow, stops responding, quits unexpectedly, or has other issues - Apple Support. Peruse your usual websites and determine if the phony pop-ups appear while using Safari in that mode. Safari will launch, but it will lack your bookmarks, favorites, history and other preferences.When the macOS Utilities screen appears, release those two fingers.Load macOS Recovery by holding ⌘ and r (two fingers) while you start your Mac with a third finger.Please follow this procedure to determine if the problem is isolated to your Mac, or lies elsewhere.
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